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julio 17, 2023
Ciudad de México
Tipo de empleo


Job Summary

This role is responsible for developing traditional and multimedia deliverables for Global Learning projects using different modality types (ILT,VILT,WBT, etc.) Learning Developers create/curate experiences (such as learning pathways) in our learning platforms (LXP/LMS) and maintain existing coursework as needed. Additionally, Learning Developers identify and recommend best practices on emerging industry trends/tools.

Principal Duties & Responsibilities

- Develop content using industry standard development tools (such as Adobe Creative Suite, Articulate 360, Camtasia, CanStudios, Animation tools and standard Google Suite tools).
- Develop traditional and digital course materials and templates, including facilitator guides, participant workbooks, presentations, quick-reference guides, job aides, learning activities and learning assessments.
- Create and edit designs and multimedia assets including: learning experience assets (pathways/plans) characters/vectors/photos, logos, interactive PDFs, e-learning modules, videos, animations, podcasts, animated GIFs, and other deliverables.
- Recommend effective learning solutions to stakeholders, Learning Partners and Designers based on business goals and learner needs, balancing them with possible constraints - such as experience, time or budget.
- Create deliverables based on designs (storyboards, scripts, prototypes, etc.) and document development requirements and timelines using collaborative project planning tools.
- Use agile practices to collaborate in real time or submit content for review aligning to the internal review process with subject matter experts, Global Learning and other key stakeholders; implement feedback.
- Coordinate launch communications and develop assets with Global Learning, CBS Delivery, CBS Systems and other internal partners as needed
- Analyze learning survey results against benchmark standards with project team, and implement changes to create more effective and engaging learning experiences
- Troubleshoot and escalate, per procedure, technical issues and works with GIT and 3rd party providers as appropriate to resolve
- Communicate development expenses to Instructional Designers or Learning Partners such as voice over artist audio, translations, or artwork.
- Suggest best practices or improvements for consideration to enhance methodologies, tools, and templates.

Education/ Experience Requirements

- 2-4 years of learning development experience
- BA or other advanced degree in instructional design, graphic design, digital design, motion graphics, and illustration.
- Design Thinking, working with Agile Team practices and Project Management experience
- Development of learning solutions using the following industry tools: Articulate Storyline 360, Adobe Creative Suite, Google Suite.
- Experience creating elearning with quiz slides, interactions, variables, triggers, advanced actions, Text-To-Speech and branching scenarios.
- Experience creating animated videos using programs such as Animaker and Vyond.
- Experience with closed captioning and other skills that support accessibility needs.
- Familiarity with learning management systems.
- Experience creating podcasts, a plus.
- Experience with or desire to do occasional voice over work, a plus.
- Knowledge of instructional design methodologies desirable.

Areas of Skills

- Strong layout/design skills for assets like: slide decks, infographics, video, job-aids, GIFs.
- Strong graphic and image/vector manipulation skills using Adobe Illustrator & Photoshop.
- Strong ability to create custom digital artwork like logos, digital badges and characters.
- Strong audio/video skills using industry software such as Audition, Premiere Pro, and Camtasia.
- Strong elearning skills using Captivate and/or Articulate 360 (or similar software).
- Strong ability to create elearning modules from storyboard to develop intermediate SCORM packages.
- Ability to help troubleshoot SCORM package technical issues, a plus.
- Strong time management skills (using Smartsheets a plus) & working with tight deadlines.
- Strong ability to manage multiple and complex projects and adjusting priorities.
- Strong written and verbal communication skills.
- Ability to create and curate learning pathways in learning experience programs.
- Ability to recommend alternatives for delivering learning solutions and improving existing projects.
- Ability to adhere to internal branding and technical guidelines.
- Some VR experience is a plus.
- Some HTML / Javascript is a plus.

Leadership Competencies

- Ability to adjust designs based on manager, SME and stakeholder feedback.
- Demonstrated effective interpersonal skills, including the ability to articulate development needs, work effectively in a team environment - and to provide coaching and direction to others.
- Demonstrated project management skills, including the ability to work independently and to manage multiple priorities while meeting deadlines.
- Anticipates and removes potential roadblocks and develops contingency plans when needed.
- Manages expectations of others and set actionable plans to support successful achievement.
- Monitors progress and adapts plans according to changes in circumstances.
- Adopts a flexible approach to problem-solving that leads to effective solutions.
- Takes quick action to resolve internal client and vendor-related support issues.
- Maintains a positive attitude and demonstrates the utmost in professionalism.
- Ability to experiment with new ways of working and emerging technology.
- Works to meet or exceed standards while supporting organizational Code of Conduct.

Functional Competencies

- Project management skills in the learning and development space.
- Demonstrated knowledge of training design and development, instructional methodology and adult learning theory.
- Lead and/or participate in upskilling cross-training events periodically.
- Present work samples to leaders to share development capabilities.

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